As always, the safety of our customers is our absolute priority.
In cooperation with the U.S. Consumer Product Safety Commission (“CPSC”) and Health Canada, Vornado is voluntarily recalling all Steamfast brand Home and Away Steam Irons shown below because the power cord can become damaged near the cord bushing, which can lead to overheating of the cord, posing fire and burn hazards. In addition, cord damage near the bushing can result in exposed copper wires, posing a shock hazard.
The following models are recalled:
Steamfast Model SF-717, SF-720, or SF-727
Brookstone Steam Bug Travel Steam Irons (Model 606335)
If you have a recalled Steamfast iron, please stop use immediately and follow the steps described below to participate in the recall.
Please note this is an expansion of the recall originally announced on April 27, 2023. If you previously determined that your Steamfast iron model SF-717, SF-720 or SF-727 was not part of the recall, be advised that it is now recalled.
To determine whether your travel iron is recalled, please check through our online recall registration system below.
To participate in the recall and receive a refund or free replacement, depending on model, you must register online. Do not return your product to the store where purchased.
The refund is based on the average purchase price of the model, unless you can provide a valid proof of purchase. Below is chart showing the refund amounts by model:
SF-717
$19.99
SF-720
$24.99
SF-727
Single Voltage*$13.44
Brookstone Steambug
Model 606335$19.99
*The refund for SF-727 Dual Voltage model produced in 2017 is $19.99.
Please start your product registration below or contact us directly if you have any questions or concerns.
You can reach the Vornado Recall Team at 866-827-3362 Monday – Friday 8:00 am – 5:00pm CST in the US and Canada.